Return and Refund Policy

Overview

At Healthy Nestling, we are committed to ensuring your satisfaction with our products. Please read our Return and Refund Policy carefully to understand the conditions under which returns and refunds are accepted.

Returns

  • Return Eligibility: Returns are only accepted if the product packaging is damaged upon delivery. We do not accept returns for any other reason.
  • Damaged Packages: If your package is damaged upon arrival, please contact us within 48 hours of receipt. You will need to provide photographic evidence of the damage for us to process your return request.

Refunds

  • Refund Eligibility: Refunds are only provided for products with damaged packaging, as described above. Once we receive and verify the damage, we will process your refund.
  • Refund Process: If your return request is approved, refunds will be processed within 7-10 business days. The refund will be issued to the original payment method used for the purchase.

How to Request a Return or Refund 

To request a return or refund for a damaged package:

  1. Contact us via email at support@healthynestling.com within 48 hours of receiving the damaged package.
  2. Include your order number, a description of the damage, and photographic evidence of the damaged packaging.
  3. Our team will review your request and provide instructions for returning the damaged product, if applicable.

Exclusions

  • We do not accept returns or issue refunds for products that are not damaged, including but not limited to changes of mind or dissatisfaction with the product after delivery.
  • Products that have been used or tampered with are not eligible for returns or refunds.

Contact Information 

For any questions or concerns regarding our Return and Refund Policy, please contact us at: 

Policy Updates 

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

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