Terms & Conditions

Introduction

Welcome to Healthy Nestling, a brand owned and operated by Ibda Labs (OPC) Private Limited. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing our website or purchasing our products, you accept these terms and conditions in full.

Company Information

Ibda Labs (OPC) Private Limited Incorporation Date: 03/06/2024 Healthy Nestling is dedicated to providing high-quality baby care and mom care products manufactured by third-party companies under ISO, GMP, FDA, and Halal certifications.

Product Information

  • Our products are made from pure natural ingredients and are manufactured in India.
  • All products undergo rigorous testing and certification by relevant government authorities to ensure they are safe and free of side effects.
  • Detailed product descriptions, ingredients, and usage instructions are provided on our website to help customers make informed decisions.

Sales Channels

  • Healthy Nestling products are available for purchase on Amazon, Flipkart, other online marketplaces, and our official online store.
  • We strive to maintain consistent pricing and availability across all platforms, but there may be variations due to platform-specific promotions or stock levels.

Payment Methods

  • We accept multiple payment methods including Cash on Delivery (COD) and online payments through secure payment gateways (Visa, MasterCard, UPI, Net Banking, etc.).
  • Payment must be completed at the time of purchase. For COD, payment is collected at the time of delivery.

Order Processing and Shipping

  • Orders are processed within 1-2 business days and shipped according to the delivery schedule provided at checkout.
  • Shipping fees, if any, will be calculated and displayed at checkout.
  • Customers will receive an email confirmation with tracking details once the order is shipped.
  • We are committed to delivering products on time but cannot be held responsible for delays caused by external factors such as courier services or customs procedures.

Returns and Refunds

  • We adhere to a no return/no refund policy unless the package is damaged during shipping.
  • If a package is received damaged, customers must contact us within 48 hours of receipt with photographic evidence to initiate a return or refund process.
  • Approved returns will be processed within 7-10 business days, and refunds will be issued to the original payment method.

Product Quality and Safety

  • We ensure all products are manufactured under stringent quality controls and adhere to the highest safety standards.
  • In case of any adverse reactions, customers are advised to discontinue use immediately and contact us for further assistance.

Limitation of Liability

  • Ibda Labs (OPC) Private Limited is not liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, our products.
  • Our liability is limited to the maximum extent permitted by law.

Intellectual Property

  • All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Ibda Labs (OPC) Private Limited and is protected by applicable intellectual property laws.
  • Unauthorized use of any content on our website is strictly prohibited.

Privacy Policy

  • Our privacy policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in our privacy policy.
  • We are committed to safeguarding your privacy and ensuring your personal information is secure.

Governing Law and Dispute Resolution

  • These terms and conditions are governed by and construed in accordance with the laws of India.
  • Any disputes arising from or related to the use of our website or purchase of our products will be subject to the exclusive jurisdiction of the courts in Bangalore, India.
  • We encourage customers to contact us directly to resolve any issues before seeking legal recourse.

Changes to Terms and Conditions

  • We reserve the right to update or modify these terms and conditions at any time without prior notice.
  • Your continued use of our website following any changes indicates your acceptance of the new terms and conditions.

Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

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